Get 1K Every Day
Unlock hidden insights in your contact center with ElevateAI. Powered by NICE’s market-leading AI technology, ElevateAI provides cost-effective transcription that converts audio into actionable data, enhancing customer interactions and enabling smarter decision making.
Use AI-powered transcription from ElevateAI by NICE to make hidden insights accessible across your organization and drive smarter decisions.
Pairing the power of free ElevateAI transcription with NICE’s market-leading Enlighten AI and CX AI models to uncover the hidden insights in your data
Transcribe voice data from any audio file, regardless of file quality
Tracks conversational impact
Recognizes audio data across multiple channels
Understands word-level speech recognition
Pinpoints unique speakers
Removes social security, credit card & CVV numbers
Develop smart applications
Boosts speech-to-text accuracy
Streamlined access to a portfolio of pre-built AI models through our web-based platform or user-friendly API, with a user interface that was designed for our customers, by our customers.
ElevateAI by NICE makes it easier, faster, and more affordable for contact centers to leverage the power of AI to enhance customer engagement.
Cost-Effective Solutions
Our speech-to-text transcription technology has been optimized for decades, allowing us to provide our users with meaningful savings and flexible pricing options.
Highly Accurate Transcripts
Our transcription engines are continuously enhanced by billions of contact center interactions, resulting in highly accurate and generalizable models.
Enterprise-Grade Technology
Our speech-to-text APIs process millions of audio and video files daily for thousands of customers, including the Fortune 500. This allows our users to tap into our deep domain expertise, driving rapid innovation cycles.
Superior Experiences
Our long-standing partnerships with the world’s leading brands provide an unrivaled ability to transcribe speech-to-text interactions, as well as to understand conversations at scale.