Harnessing the Power of CX AI & Conversational Data
by Ashley Griggs
March 01, 2023
How Conversational Data Elevates Customer Experience “Data are just summaries of thousands of stories – tell a few of those stories to help make the data meaningful.” — Chip and Dan Heath, authors of “Made to Stick” and “Switch” Customer experience (CX) is vital in determining a business’s success in today’s competitive landscape.