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Advanced AI Models & Gen AI

That’s ElevateAI by NICE

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Making AI-powered insights accessible for all

Pairing the power of free Generative AI with NICE’s market-leading transcription and proven, trusted Enlighten AI and CX AI models to uncover the hidden insights in your data.

Free DIY Transcription

Choose CX or Echo Transcription Models: With 1K Every Day, users receive 1,000 free transcripts daily

Free Access to Generative AI

Our innovative suite of Generative AI features includes AutoSummary, Agent Coaching, Q&A

Enlighten AI & CX AI Models

The contact center industry's largest AI/ML framework provides sentiment and behavioral scoring

Enterprise-Ready Cloud API

Protecting your data is our highest priority with our secure & enterprise-grade API: PCI DSS, ISO:27001 & HITRUST

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Unlock Hidden Insights with Scalable AI Technology

Gain seamless access to a portfolio of pre-built AI models through our intuitive web UI – built with customer feedback for an exceptional experience. Prefer a custom solution? Use our easy-to-integrate Cloud API to start building your own, today.

ElevateAI by NICE makes it easier, faster, and more affordable for all contact centers to leverage the power of AI.

 

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Defying Limits and Redefining CX with the World’s Best Brands

Easy integration and deployment for accelerated innovation

Upgrade your CX strategy and stay ahead of the curve! ElevateAI by NICE offers a speech-to-text Cloud API developed from decades of contact center research and experience, backed by more than 70 technology patents.

  • Built using the latest technologies – AI, Generative AI, machine learning, deep learning, and cutting edge NLU/NLP research
  • Utilizes AI models trained on the largest CX datasets in the world
  • Leverages a transformer-based language platform to deliver the highest accuracy rates
  • Delivering high-dimensional semantic speech models with contextual awareness via proven CX AI technologies
Additional Features

Start Building Today

Power continuous innovation with our just-released ElevateAI Explore dashboards and free Generative AI-powered innovations – like AutoSummary or Ask ElevateAI – all aimed at delivering exceptional experiences and constant innovation to every contact center.

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