ElevateAI Developer Hub

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ElevateAI Developer Hub

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Stereo audio files processed with our Echo by ElevateAI transcription model now include speaker diarization, automatically separating voices into ParticipantOne and ParticipantTwo for clearer and more accurate speaker identification.

New!

The latest ElevateAI release introduces updated and expanded Generative AI capabilities, including enhanced prompting functionality for the Agent Coaching Assistant feature.

Improved!

Enlighten AI and CX AI scores are now available for interactions processed using Echo by ElevateAI, providing deeper insights and enhanced analysis.

New!

We’ve enhanced our industry-leading AutoSummary feature by increasing the response length for all summaries, providing access to more details and comprehensive results.

Improved!

We’ve launched a new utility – ElevateAI Send for Zendesk, ZoomCC, & Gladly – to facilitate easy file exchange! ElevateAI Send is your universal solution to send recorded interactions and metadata directly to ElevateAI.

New!

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