AI Use Cases

At ElevateAI by NICE, we’re redefining what’s possible in AI-powered, next-generation transcription. Introducing Echo: ElevateAI’s Next-Generation Transcription Model We’re excited to debut Echo, our next-generation transcription model, delivering a major breakthrough in AI-powered transcription technology.

We’re excited to showcase our innovative Audio Discovery solutions at Relativity Fest 2024, from Wednesday, September 25 to Friday, September 27 at the Hyatt Regency in Chicago.

In the fast-paced world of customer service, contact centers are constantly balancing the need for speed, accuracy, and exceptional customer experiences. With rising customer expectations and an increasing volume of interactions, achieving this balance can be a challenge.