Purpose-Built Gen AI for the Contact Center with CX Today
by Amanda Dingus
September 17, 2024
CX Today’s Charlie Mitchell hosts Ashley Griggs, Head of Sales and Strategic Partnerships at ElevateAI by NICE for a wide-ranging discussion and demonstrations of the app’s latest innovations.
After an introduction to the purpose-built tool for the contact center, we discuss:
- How to get started with ElevateAI
- The Gen AI use cases within ElevateAI
- How the “Ask ElevateAI” feature works
- Which models power ElevateAI’s Gen AI?
We also share video demos throughout, bringing the ElevateAI solution to life.
Hosted by Charlie Mitchell, Senior Editor at CX Today News, Customer Experience Technology News
