by Ashley Griggs February 28, 2024 Conversations are the lifeblood of business – and every interaction presents an opportunity to learn.
In today’s highly competitive business landscape, understanding what your customers are saying is critical for your business to thrive. Organizations using transcription to listen at scale are empowered to optimize customer experience, ensure compliance, cut costs, and drive efficiency.
In a recent eBook, Aberdeen Research reported remarkable results from organizations using AI to gain competitive advantages, including:
With data like this, it is hardly a surprise that AI is already playing a significant role in shaping the future of customer – and agent – experience! In fact, NICE CMO Einat Weiss talked about that very thing in a 2023 blog on “The Role of AI in the Future of Customer Experience,” highlighting the three factors that are driving AI adoption across CX. But what about companies that find themselves priced out of AI deployments? ElevateAI is built to make NICE’s purpose-built CX technologies more accessible – and more affordable – for your organization, helping to make your insights more discoverable and by extension, more useful.
ElevateAI by NICE gives companies of any size, from startups to the world’s largest organizations, the ability to unlock the value in their conversational data and use it to positively impact their businesses – and their futures.
Let ElevateAI’s developer-friendly APIs can put the power of accurate, affordable transcripts at your fingertips, so you can focus on your core business and cut costs without sacrificing quality. Learn more about ElevateAI’s unique, market-leading transcription features, including support for:
Get started for free today >> elevateai.com/getstarted
